Under the ‘One India, One emergency helpline’ concept, the helpline number 112 made operational in Belagavi city today by Commissioner of Police Dr. K Thyagarajan
The service of this pan-India 112 emergency number was launched by Chief Minister B.S. Yediyurappa in October last year.
By dailling 112, people can get help from the police, Fire and Emergency Services and ambulance service.
This number replaces the multiple emergency numbers — 100 (for police), 101 (for fire) and 108 (for ambulance).
Phone calls made to 112 are received by personnel from the Public Safety Answering Point (PSAP) who are operating from the office of Additional Director-General of Police (Communication, Logistics and Modernisation) in Bengaluru. The PSAP will forward information to the District Coordination Centre concerned, if it relates to police and to fire stations or ambulance services for necessary action. PSAP personnel will return the call later to record response.
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The ERSS number 112 can be activated with a long press of 5 or 9 on feature mobile phones. On the smart phone, the number will get activated when the power button is pressed continuously three times. The service can also be accessed by logging on to www.ka.ners.in or sending an email to email@example.com or through 112 India App.